Description

ISO 9000 gives an overview of the fundamentals and concepts around quality management.

The standard has been extensively revised and includes all of the terms and definitions users need to understand if they plan to implement a quality management system to the requirements of ISO 9001:2015

Scope

This International Standard describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms.

This International Standard is applicable to the following:

• organizations seeking advantage through the implementation of a quality management system;
• organizations seeking confidence from their suppliers that their product requirements will be satisfied;
• users of the products;
• those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers, customers, regulators);
• those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies);
• those internal or external to the organization who give advice or training on the quality management system appropriate to that organization;
• developers of related standards.