Description

This Standard describes the fundamental concepts and principles of quality management which are universally applicable to organizations seeking sustained success through the implementation of a quality management system and/or confidence in their supply chain that their product and service requirements will be met.

It is also applicable to customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements. The standard specifies the terms and definitions that apply to all quality management and quality management system standards.

Identical to and reproduced from ISO 9000:2015.

Scope

This Standard describes the fundamental concepts and principles of quality management which are universally applicable to the following:

• organizations seeking sustained success through the implementation of a quality management system;
• customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
• organizations seeking confidence in their supply chain that their product and service requirements will be met;
• organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
• organizations performing conformity assessments against the requirements of ISO 9001;
• providers of training, assessment or advice in quality management;
• developers of related standards.